We Value Your Privacy
Welcome to MedQAIR. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy contains our information and outlines the types of data we collect, as well as how we collect, use, and protect your information.
This privacy statement details your rights, our measures to safeguard your personal data, and the duration for which we store your information. It applies when you visit our website (www.medqair.com), place an order, or enter into contracts with us. It also entails information about the use of cookies on our website.
Information We Collect
- Personal Information: Name, email address, phone number, job title, and organization
- In addition thereto, when visiting our website, we further automatically collect the following information if you accept our cookie policy:
- Technical Information: IP address, browser type, operating system, and referring website.
- Usage Data: Information about how you use our website, such as pages visited and time spent on the site.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver the services you request, including regulatory compliance support and consulting.
- To Improve Our Services: To understand how our website is used and to make improvements.
- To Communicate: To send you updates, newsletters, and other information related to our services.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With Your Consent: We may share your information with third parties upon your explicit consent.
- Service Providers: We may share your information with trusted service providers who assist us in operating our website and delivering our services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
Storage of Personal Data
Data Security
We implement a variety of technical and organizational security measures to protect your personal information. These measures include encryption, secure servers, and access controls.
Your Rights
You have several rights regarding your personal information. You can request a copy of the personal information we hold about you, ask us to correct any inaccuracies, or request deletion of your information, subject to legal and contractual restrictions. You also have the right to object to the processing of your personal information in certain situations and can withdraw your consent to our processing of your personal information at any time.
Please send any such request, and you will receive a response within four weeks. Additionally, we would like to inform you that you have the option to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies help us to understand how you interact with our site, which allows us to improve the website and offer you a better user experience.
You have the right to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings. You can usually find these settings in the “options” or “preferences” menu of your browser. Please note that disabling cookies may affect the functionality and performance of our website.
Changes to The Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
Chatbot Data Privacy Notice
Before you begin, please take note of the following:
Purpose of Use: Your messages are processed to provide automated assistance, answer your queries, and enhance chatbot functionality.
Sensitive Information: Please do not share sensitive personal data such as medical details, financial information, or identification numbers through this chatbot.
Data Handling: Conversations may be logged temporarily, anonymized where possible, and used for troubleshooting and system improvements.
Data Security: All chatbot interactions are protected by encryption and strict access controls.
Retention: Chatbot logs are deleted or anonymized within 3 months, unless longer storage is required by law.
Your Rights: You may request access to, correction, or deletion of your chatbot interaction data at any time, as outlined in our full Privacy & Cookie Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@medqair.com
- Location: Amsterdam
